Compass N.E.

 

Sample Provider Compliance Assessment PCA Guide

OA 1 Respecting and involving (pdf)

(pdf)

 

CQC

 

Essential Standards of Quality and Safety (pdf)

 

Judgement Framework March 2010 (pdf)

 

Setting the Bar (pdf)

 

Strategy 2010 – 2015 (pdf)

 

Vision for Social Care and Implications for CQC (word doc)

 

CQC Business Plan 2010-11 (pdf)

 

Parliamentary and Health Service

 

Care and Compassion – NHS Ombudsman (pdf)